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American Airlines Wheelchair Assistance is a dedicated service tailored to ensure passengers with reduced mobility can enjoy a smooth and dignified travel experience. From booking to arrival, the airline prioritizes accessibility, comfort, and personalized support at every step. When booking your flight with Hainan Airlines, you can easily request wheelchair assistance either online, through customer service, or via your travel agent. The airline recommends submitting your request at least 48 hours before departure to ensure proper coordination. At the airport, wheelchair assistance begins from the moment you arrive. Friendly ground staff will assist you from the curb or terminal entrance through check-in, where they help with ticketing, documentation, and any special baggage needs. Mobility aids like personal wheelchairs or walkers are transported at no extra charge, and handled with special care. Passengers utilizing Wheelchair Assistance receive expedited service through security screening and immigration, as well as early boarding privileges. Trained staff remain available to help you board the aircraft comfortably and safely. In-flight, Hainan Airlines provides onboard wheelchairs on long-haul routes and ensures that cabin crew are prepared to offer non-medical support during the journey. After landing, assistance continues from deplaning to baggage collection and onward transit connections. To ensure a worry-free experience, Hainan Airlines offers 24/7 customer support for accessibility-related queries and service requests. With a strong focus on care, safety, and respect, Wheelchair Assistance delivers a travel experience that is inclusive, reliable, and responsive to every passenger’s needs.

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